Refund policy

Return and Refund Policy

What it is:
A promise to your customers that they can return items within 7 days of receiving them if they’re unsatisfied.

What to include:

• Time limit: 7 days from delivery date.

• Conditions: Items must be unused, in original packaging.

• Process: How to request a return (e.g., contact email/phone).

• Refund method: Refund to original payment method or store credit.

• Exceptions: Non-returnable items (e.g., sale or personal items).